Privacy Policy

Effective date: 05/22/2024

Welcome to https://waymakermtg.com (the "Website"), operated by Waymaker Mortgage. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

Personal Data:

Personally identifiable information, such as your name, email address, phone number, and other similar information that you provide voluntarily when registering or contacting us.

Usage Data:

Information about your computer hardware and software that is automatically collected by the Website. This information can include your IP address, browser type, domain names, access times, and referring website addresses.

Tracking Technologies:

Technologies such as cookies, web beacons, tags, and scripts are used by Waymaker Mortgage and our partners, affiliates, analytics, or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole.

Use of Your Information

We may use the information we collect from you to:

Provide and maintain our Website;

Improve, personalize, and expand our Website;

Understand and analyze how you use our Website;

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website;

Send you marketing and promotional communications;

Respond to your comments, questions, and requests, and provide customer support;

Monitor and analyze usage and trends, and otherwise measure the effectiveness of our Website; and

Protect, investigate, and deter against unauthorized or illegal activity.

Security of Your Information

We take reasonable measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@waymaker.us.

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Waymaker Mortgage

NMLS# 2440476

Contact Us

3420 Executive Center Dr., Suite 165-A

Austin, Texas 78731

Legal Disclosures: BRAND AFFILIATION DISCLOSURE: "Waymaker Mortgage" has previously been a legal trade name (DBA) of Kama'aina Mortgage Group, Inc. NMLS 1276471 and Hometown Lenders, Inc. NMLS 65083. The name "Waymaker Mortgage" is no longer associated with either of these organizations. Waymaker Mortgage Company LLC - NMLS 2440476, is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking - Division of Savings and Mortgage Lending. Texas Mortgage Banker Disclosure – Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.” Consumer Complaint Policy  It is the policy of our company to respond to customer complaints, disputes and issues immediately, to take each complaint seriously, to investigate each complaint however small it is – immediately and to take remedial actions swiftly. As soon as a complaint is received, it is documented and is logged into a special log. The complaint is sent directly to the Customer Complaint Officer or his/her designate, in order to take action. All complaints and records of complaints are kept in a special complaints binder along with all the Customer Complaint Officer's Quality Control Files and other written policies so employees can easily access them and use them to provide better customer service. Reports on complaints are reviewed during the Customer Complaint Officer's meetings with our Board. We are focused on providing financial products and services to all customers in compliance with all Federal and State regulatory policies including but not limited to consumer protection, fair lending and civil rights laws. For more information, contact us at the number on the Home Page. Privacy Act Disclosure  Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. This short outline included important aspects of our privacy policy. To review our entire privacy policy, email us at the address on our home page. Communications Disclosure By entering your mobile number into any webform or loan application you are agreeing to receive recurring automated marketing text messages (e.g. reminders) and phone calls specifically in regards to the services Waymaker Mortgage Company provides at the phone number submitted. Consent is not a condition to purchase or do business with our firm. Msg & data rates may apply. Msg frequency varies. Upon receiving any SMS messages from our firm, Reply HELP for help and STOP to cancel.

Licensing Disclosures: NMLS 2440476

© Copyright 2024 | Waymaker Mortgage | All rights reserved.

© Copyright 2024 | Waymaker Mortgage | All rights reserved.